Contact/Call Centre

The Bigger Picture: How does the Customer Contact/Call Centre fit into the Woolworths business?

The Customer Contact/Call Centre provides key support for not only all our customers but also key areas throughout the business including legal, Insurance and all business units. The Contact/Call Centre manages a wide range of support to stores and customers via telephone/email/letters for a variety of reasons such as Orders/Queries/Quality Issues/Incidents & Accidents to name just a few!

Where might I fit into the Customer Contact/Call Centre?

The Contact/Call Centre has a fast paced and vibrant atmosphere where there are always new challenges! There are a wide range of opportunities available due to the diversity of the centre supporting both customers and stores.

What will I need?

Depending on the role, you may need relevant experience and qualifications. However, all positions require strong communication skills, and a desire to work in a fast paced customer facing environment. To view our current vacancies or register your CV with us, click below.

Salary - £12,600 per annum

Please note that all of our Customer Service Advisor roles are based at our Contact/Call Centre which is located in Castleton, Rochdale in Lancashire.